Telecalling Executive

Priya Krishnakumar Dwivedi (Fashion Lounge) wants to bring on a Telecalling Executive for its Gandhibagh, Nagpur team. Salary is up to ₹20,000/month. The team is filling 3 vacancies.

Note from the employer

Need Telecalling Executive. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Marathi, Hindi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Salary

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Gandhibagh, Nagpur, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 11:30 AM - 9:00 PM | Monday to Saturday
• Vacancies: 3

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