Telecaller

Pro Mind Solutions Private Limited (Promind Solutions Private Limited) is hiring a Telecaller in Panampilly Nagar, Kochi. The team is filling 5 vacancies. You can earn up to ₹17,000/month.

Note from the employer

A Customer Retention Executive Builds Lasting Relationships With Clients, Reduces Customer Churn, And Maximizes Customer Loyalty. Languages : Tamil, Telugu, Kannada

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Kannada, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada
• You are polite and calm under pressure

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Location: Panampilly Nagar, Kochi, Kerala
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Pro Mind Solutions Private Limited (Promind Solutions Private Limited).