Telecaller

Pro Well Service is hiring a Telecaller in Panchkula, Chandigarh. Great for first-time job seekers. Salary is up to ₹17,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Typing speed, Verbal communication, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone polite and customer-first

Position details

• Job location: Panchkula, Chandigarh, Chandigarh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Pro Well Service.