Relationship Manager

Probiz Management Services Pvt. Ltd. wants to bring on a Relationship Manager for its AB Bypass Road, Indore team. Salary is up to ₹50,000/month. 5 candidates will be hired for this role.

Employer’s description

The Primary Liaison Between A Company And Its Clients. More Than 2 Years Experience Compulsory.

Day-to-day work

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.

Salary

Compensation: ₹25,000 – ₹50,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Active listening, Complaint handling, CRM tools and Hindi and English
• Basic English
• More Than 2 Years Experience Compulsory.
• You are customer-first and patient

Position details

• Location: AB Bypass Road, Indore, Madhya Pradesh
• Job type: Full time
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Probiz Management Services Pvt. Ltd..