International Voice Process Agent

A new International Voice Process Agent role is open at Proclivity Digitech Private Limited, Bidhan Nagar, Kolkata. Great for first-time job seekers. Salary is up to ₹20,000/month. 10 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound | Languages : English

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

What you get

Compensation: ₹16,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• Languages: English
• You are customer-first and patient

Job details

• Job location: Bidhan Nagar, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:00 PM - 6:00 AM | Monday to Friday
• Employment type: Full time
• Work mode: Work from office
• Openings: 10

Click Apply to send your profile to Proclivity Digitech Private Limited. It takes less than a minute.