Telecalling Executive

Proco India Llp wants to bring on a Telecalling Executive for its Bow Bazar, Kolkata team. You can earn up to ₹14,000/month. The team is filling 20 vacancies.

Note from the employer

Call Prospective Students And Explain Them Courses Offered. Schedule Counseling Sessions. Maintain Call Records And Follow Ups. Coordinate With Counselling Team. 1 - 2 Years Experience Compulsory. | Marketing | Type : Outbound | Languages : Bengali, English

Salary and benefits

Salary: ₹8,000 – ₹14,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Marketing and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Outbound
• Languages: Bengali, English
• A patient, calm under pressure attitude

Job details

• Job location: Bow Bazar, Kolkata, West Bengal
• Job type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

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