Telecaller

Profin Management Pvt Ltd wants to bring on a Telecaller for its Kirti Nagar, Delhi team. 30 candidates will be hired for this role. You can earn up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Contacts Customers With Overdue Bills, Loans, Or Account Balances To Secure Payments, Negotiate Realistic Repayment Plans, And Update Financial Records. Languages : Hindi

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi
• No English required
• Freshers can apply
• Languages: Hindi
• A polite, patient attitude

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹13,000 – ₹18,000 per month.

Position details

• Job location: Kirti Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Click Apply to send your profile to Profin Management Pvt Ltd. It takes less than a minute.