Telecaller

ProFit Solutions is looking for a Telecaller to join its team in Paldi, Ahmedabad. You can earn up to ₹20,000/month.

In the employer’s words

Telecaller Job Descriptionjob Title: Telecaller / Telesales Executivedepartment: Sales / Customer Supportlocation: Paldi Experience: 03 Years Job Overviewwe Are Looking For A Motivated And Enthusiastic Telecaller To Handle Outbound And Inbound Calls. The Candidate Will Be Responsible For Communicating With Customers, Gener. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Active listening, Hindi and English, Typing speed, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Work location: Paldi, Ahmedabad, Gujarat
• Vacancies: 1
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with ProFit Solutions.