Customer Relationship Executive (Cr...

Progressive Automobile is looking for a Customer Relationship Executive (Cr... to join its team in Udhna, Surat. There are 2 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Customer Representative (Crm): Customers Ko Call Karke Unke Questions Aur Concerns Handle Karna, Solutions Provide Karna Aur Follow-Ups Maintain Karna. Crm System Me Updates Karna Aur Positive Customer Experience Ensure Karna. More Than 2 Years Experience Compulsory.

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Hindi and English, Complaint handling, CRM tools
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Udhna, Surat, Gujarat
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: On-site

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