Telecaller

Looking for a Telecaller role in Alwal, Hyderabad? Prompt Services is hiring now. The pay goes up to ₹15,000/month. There are 10 open positions. Freshers can apply.

Employer’s description

Telecaller Should Do Outgoing Calls And Handle Incoming Calls, Vehicle Insurance Process. Type : Domestic, Inbound, Outbound | Languages : Telugu, English, Hindi

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Telugu, English, Hindi
• Someone customer-first and calm under pressure

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Position details

• Job location: Alwal, Hyderabad, Telangana
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10

Ready to start? Upload your resume and apply to Prompt Services today.