Customer Care Executive

Propel finways insurance marketing private limited has an opening for a Customer Care Executive based in Mattiuttavani, Madurai. Great for first-time job seekers. 15 candidates will be hired for this role. You can earn up to ₹15,000/month.

In the employer’s words

Hiring Telecallers For Health Insurance Process. Candidates Should Make Outbound Calls, Explain Health Insurance Plans, Follow Up With Customers, And Achieve Sales Targets. Good Communication Skills In Tamil Are Required. Training Will Be Provided. Type : Sales | Languages : English, Tamil

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Tamil
• A calm under pressure, customer-first attitude

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Position details

• Work location: Mattiuttavani, Madurai, Tamil Nadu
• Openings: 15
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Propel finways insurance marketing private limited today.