Process Associate

Propel Finways Insurance Marketing Private Limited wants to bring on a Process Associate for its Kodambakkam, Chennai team. The pay goes up to ₹20,000/month. 15 candidates will be hired for this role.

Note from the employer

Roles & Responsibilities: Handle Inbound & Outbound Customer Calls Explain Insurance Products And Services Clearly Assist Customers With Policy Details, Renewals, And Claims Maintain Good Relationship With Customers Resolve Customer Queries And Complaints Professionally Follow Up With Potential And Existing Clients Update Customer Details. Languages : Tamil

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Tamil
• No English required
• Freshers can apply
• Languages: Tamil
• A customer-first, patient attitude

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Kodambakkam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15

Apply today and take the next step in your career with Propel Finways Insurance Marketing Private Limited.