Team Leader(Tl) - Health Insurance

Join Propel Finways Insurance Marketing Private Limited as a Team Leader(Tl) - Health Insurance in Kodambakkam, Chennai. The team is filling 3 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Sales, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Key responsibilities

In this role, you will:

• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Kodambakkam, Chennai, Tamil Nadu
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Propel Finways Insurance Marketing Private Limited. It takes less than a minute.