Voice & Non-Voice Call Center Agent

Propel Finways Insurance Marketing Pvt Ltd is looking for a Voice & Non-Voice Call Center Agent to join its team in Guindy, Chennai. Great for first-time job seekers. The team is filling 10 vacancies. Salary is up to ₹21,000/month.

In the employer’s words

Hiring Voice Process To Handle Inbound & Outbound Calls, Resolve Customer Queries, Provide Accurate Information, And Ensure Customer Satisfaction. Good English & Tamil Communication Required. Basic Computer Skills Needed. Freshers/Experienced Can Apply. Full-Time Role, Training Provided, Fixed Salary + Incent Contact:Siddharth(Hrm)-979157248I. Type : Inbound, Outbound | Languages : Tamil

Salary and benefits

You will be paid ₹15,000 – ₹21,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Inbound, Outbound and Tamil
• Basic English
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil
• A patient, customer-first attitude

Position details

• Work location: Guindy, Chennai, Tamil Nadu
• Work type: Work from office
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

Apply today and take the next step in your career with Propel Finways Insurance Marketing Pvt Ltd.