Voice & Non-Voice Call Center Agent

Propel Finways Insurance Marketing Pvt Ltd is looking for a Voice & Non-Voice Call Center Agent to join its team in Guindy, Chennai. You can earn up to ₹22,000/month. Freshers can apply. The team is filling 12 vacancies.

Note from the employer

Voice & Non-Voice Sales Executive: Responsible For Generating Leads, Engaging Customers Via Calls, Chats, Emails, And Digital Platforms, Explaining Products/Services, Converting Prospects Into Sales, And Achieving Targets. Strong Communication, Negotiation, Customer Handling, And Basic Computer Skills Required. Siddharth - Hr Manager (9791572481). Languages : Tamil

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Tamil
• No English required
• Freshers can apply
• Languages: Tamil
• Someone customer-first and polite

What you get

The salary for this role is ₹15,000 – ₹22,000 per month.

Job at a glance

• Job location: Guindy, Chennai, Tamil Nadu
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Openings: 12
• Work mode: Office-based
• Job type: Full time
• Timings: 9:45 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Propel Finways Insurance Marketing Pvt Ltd. It takes less than a minute.