Voice & Non-Voice Call Center Agent

Propel Finways Insurance Marketing Pvt Ltd is looking for a Voice & Non-Voice Call Center Agent to join its team in Guindy, Chennai. The pay goes up to ₹25,000/month. No experience? You can still apply. There are 12 open positions.

Employer’s description

Hiring Voice Process To Handle Inbound & Outbound Calls, Resolve Customer Queries, Provide Accurate Information, And Ensure Customer Satisfaction. Good English & Tamil Communication Required. Basic Computer Skills Needed. Freshers/Experienced Can Apply. Full-Time Role, Training Provided, Fixed Salary + Incent Contact: Siddharth(Hrm)-979157248I. Type : Inbound, Outbound, Sales | Marketing | Languages : Tamil

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Inbound, Marketing, Outbound, Sales, Tamil
• No English required
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales
• Marketing
• Languages: Tamil

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Location: Guindy, Chennai, Tamil Nadu
• Openings: 12
• Interview timings: 10:00 AM - 3:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Working hours: 9:45 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Propel Finways Insurance Marketing Pvt Ltd.