Operations Assistant

Property Entrepreneurs Network (Pen) is hiring an Operations Assistant in Chittaranjan Park, Delhi. 5 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

We Are Looking For A Proactive And Detail-Oriented Operations Assistant To Support Daily Business Operations. The Candidate Will Be Responsible For Coordinating Service Requests, Managing Vendors, Ensuring Smooth Service Delivery, And Maintaining High Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Marketing

Day-to-day work

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Marketing
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Someone calm under pressure and polite

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Location: Chittaranjan Park, Delhi, Delhi
• Employment type: Full time
• Openings: 5
• Working hours: 1:30 PM - 9:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Property Entrepreneurs Network (Pen) today.