Operations Manager

Property Entrepreneurs Network (Pen) has an opening for an Operations Manager based in Chittaranjan Park, Delhi. The pay goes up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Preferred Experience In : Real Estate

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Marketing, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Preferred Experience In: Real Estate

Salary

You will be paid ₹25,000 – ₹30,000 per month.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Chittaranjan Park, Delhi, Delhi
• Work mode: Office-based
• Vacancies: 1
• Working hours: 1:30 PM - 9:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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