Telecaller

Looking for a Telecaller role in Hallo Majra, Chandigarh? Property Garden is hiring now. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, CRM tools, Hindi and English
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Job details

• Work location: Hallo Majra, Chandigarh, Chandigarh
• Vacancies: 1
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Property Garden.