Senior Presales Executive

A new Senior Presales Executive role is open at Property Solutions Pune, Viman Nagar, Pune. Salary is up to ₹30,000/month. The team is filling 10 vacancies.

Employer’s description

Handling Inbound Outbound Calls, Explain Property Details To Customers As Per Their Requirement. Suggest Property . Maintain Client Data And Records. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

What you get

Compensation: ₹18,000 – ₹30,000 per month.

Day-to-day work

As a Senior Presales Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Outbound, Real Estate, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• A customer-first, patient attitude

Job at a glance

• Location: Viman Nagar, Pune, Maharashtra
• Timings: 10AM - 7 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Work type: On-site

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