Tele Caller

Propoint Manpower Services Private Limited is looking for a Tele Caller to join its team in Jayanagar, Bengaluru. 5 candidates will be hired for this role. You can earn up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Inbound, Domestic | Languages : Hindi, English, Kannada

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Kannada
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English, Kannada

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Jayanagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Working hours: 10:30 to 9:00. Rotational weekoff.
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Propoint Manpower Services Private Limited.