Team Leader

Prowin Management Services is hiring a Team Leader in Sunkadakatte, Bengaluru. The pay goes up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Kannada, English

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Kannada
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English
• Someone calm under pressure and polite

Day-to-day work

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Job location: Sunkadakatte, Bengaluru, Karnataka
• Openings: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Prowin Management Services reviews applications regularly.