Ecommerce Account Manager

Pruthavi Enterprise is hiring an Ecommerce Account Manager in Saroli, Surat. You can earn up to ₹12,500/month. 2 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Computer
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer
• Someone polite and calm under pressure

Salary

The salary for this role is ₹10,000 – ₹12,500 per month.

Quick facts

• Location: Saroli, Surat, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Pruthavi Enterprise.