Field Collection Executive

Ps Hr Services has an opening for a Field Collection Executive based in Howrah. You can earn up to ₹22,000/month. The team is filling 5 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Salary

Salary: ₹17,000 – ₹22,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card
• Someone customer-first and polite

Quick facts

• Work location: Howrah, West Bengal
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Ps Hr Services reviews applications regularly.