Customer Service Executive Freight ...

Psl Global India Private Limited is hiring a Customer Service Executive Freight ... in Nikol, Ahmedabad. 2 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹30,000/month.

In the employer’s words

Handle Air & Sea Import/Export Documentation And Shipment Coordination. Prepare And Verify Awb, Hbl/Mbl, Invoice-Packing Lists And Related Documents. Coordinate With Customers, Agents, Airlines, Shipping Lines, Customs Brokers And Transporters. Track Shipments, Provide Timely Updates, Resolve Queries And Ensure Accurate, Smooth Shipment Processing. Languages : Gujarati, Hindi, English

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati and Hindi
• Good English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• You are polite and calm under pressure

Job at a glance

• Work location: Nikol, Ahmedabad, Gujarat
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Psl Global India Private Limited.