Telecaller

Looking for a Telecaller role in Samta Colony, Raipur? Psu four u pvt ltd is hiring now. Salary is up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, CRM tools, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Salary and benefits

You will be paid ₹10,000 – ₹11,000 per month.

Job details

• Work location: Samta Colony, Raipur, Chhattisgarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site

Apply today and take the next step in your career with Psu four u pvt ltd.