Telecaller

Looking for a Telecaller role in Bailey Road, Patna? Punam Privat Limted is hiring now. The pay goes up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹12,000 – ₹18,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Verbal communication, Hindi and English, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

What the job involves

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: Bailey Road, Patna, Bihar
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Punam Privat Limted.