Telecaller

Looking for a Telecaller role in Manick Tala, Kolkata? Punam Singh (Safe & Sure Securities) is hiring now. The pay goes up to ₹9,000/month. 2 candidates will be hired for this role.

Note from the employer

Call Candidates And Explain Them Job Details And Co Ordinate For Job Interviews. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, Bengali

Salary

Salary: ₹8,000 – ₹9,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Bengali, Domestic, Hindi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, Bengali
• A calm under pressure, polite attitude

Job details

• Location: Manick Tala, Kolkata, West Bengal
• Employment type: Full time
• Shift: 10:00 AM - 5:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: On-site

Ready to start? Upload your resume and apply to Punam Singh (Safe & Sure Securities) today.