Customer Care Executive(Tamil Voice...

Punarjan Ayurveda Private Limited wants to bring on a Customer Care Executive(Tamil Voice... for its Kukatpally, Hyderabad team. There are 5 open positions. The pay goes up to ₹30,000/month.

Note from the employer

Minimum Graduation With 2-5 Years Of Experience As Cce With Tamil Voice Process, Familiarity With Crm Systems Technical Knowledge For Data Updating In The System, Customer Orientation And Ability To Adapt/Respond To Different Types Of Customers, Excellent Communication And Presentation Skills In The Voice Process And Hould Be Proficient In Tamil. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Tamil, English

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Domestic, English, Inbound, Outbound, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Tamil, English
• You are calm under pressure and patient

Salary and benefits

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

What you will do

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Timings: 10:00 AM - 7:0 PM | Monday to Saturday
• Work type: Office-based
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Punarjan Ayurveda Private Limited reviews applications regularly.