Customer Care Officer(Tamil/Kannada...

Punarjan Ayurveda Private Limited has an opening for a Customer Care Officer(Tamil/Kannada... based in Kukatpally, Hyderabad. You can earn up to ₹30,000/month. The team is filling 2 vacancies.

In the employer’s words

Minimum Graduation With 5-10 Years Of Experience As Cce With Tamil Or Kannada Voice Process, Familiarity With Crm Systems Technical Knowledge For Data Updating In The System, Customer Orientation And Ability To Adapt/Respond To Different Types Of Customers, Excellent Communication And Presentation Skills In The Voice Process For This Position. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Kannada, Tamil

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with Inbound, Kannada, Outbound, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Kannada, Tamil
• You are polite and patient

What the job involves

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Work type: Office-based
• Shift: 9:45 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Punarjan Ayurveda Private Limited.