Ecommerce Account Manager

Join Pure Star as an Ecommerce Account Manager in Adajan, Surat. You can earn up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Basic Excel | Skills Needed : Computer

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Basic Excel, Computer
• Female Only
• Basic English
• Freshers can apply
• Basic Excel
• Skills Needed: Computer
• A customer-first, calm under pressure attitude

What you will do

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹25,000 per month.

Quick facts

• Job location: Adajan, Surat, Gujarat
• Work type: Office-based
• Shift: 9AM - 6PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Pure Star.