General Manager Operations

Start your next role as a General Manager Operations with Puri Bakers Pvt Ltd in Pitam Pura, Delhi. Salary is up to ₹60,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Punjabi, Hindi, English

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Punjabi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi, English
• You are customer-first and calm under pressure

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

What you get

You will be paid ₹50,000 – ₹60,000 per month.

Job at a glance

• Job location: Pitam Pura, Delhi, Delhi
• Working hours: 10:00 AM -10:00 PM | Monday to Sunday
• Vacancies: 1
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Sunday

Ready to start? Upload your resume and apply to Puri Bakers Pvt Ltd today.