Telecaller

A new Telecaller role is open at Purple Leaf Insurance Marketing Private Limited, Ameerpet, Hyderabad. There are 6 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Typing speed, Active listening, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Job at a glance

• Location: Ameerpet, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Vacancies: 6
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Purple Leaf Insurance Marketing Private Limited today.