Manager

Looking for a Manager role in Basti Danishmanda, Jalandhar? Pushpa Hand Tools is hiring now. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Hindi and English, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Job details

• Work location: Basti Danishmanda, Jalandhar, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Click Apply to send your profile to Pushpa Hand Tools. It takes less than a minute.