Telecaller

Looking for a Telecaller role in Ameerpet, Hyderabad? PV Solutions is hiring now. Salary is up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi and English, Complaint handling, Active listening, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Location: Ameerpet, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to PV Solutions today.