Telecaller

Q Studies Aboard Loans wants to bring on a Telecaller for its Dwaraka Nagar, Visakhapatnam team. You can earn up to ₹15,000/month. The team is filling 6 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Typing speed, Hindi and English, Active listening, Complaint handling
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

What you get

Compensation: ₹15,000 per month.

Quick facts

• Work location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 6
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Q Studies Aboard Loans.