Telecaller

Join Qfin Solution as a Telecaller in Thirumullaivoyal, Chennai. You can earn up to ₹12,000/month. The team is filling 2 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Salary and benefits

The salary for this role is ₹12,000 per month.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• You are polite and customer-first

Job at a glance

• Job location: Thirumullaivoyal, Chennai, Tamil Nadu
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Qfin Solution today.