Telecaller

Start your next role as a Telecaller with QP One Group in Peer Mucchalla, Chandigarh. You can earn up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Active listening, Verbal communication, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• You are patient and polite

Compensation

Salary: ₹20,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Peer Mucchalla, Chandigarh, Chandigarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to QP One Group today.