Telecaller

Join Quantum Fintech Solution as a Telecaller in Bharathi Nagar, Vijayawada. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Roles and responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Bharathi Nagar, Vijayawada, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office

Click Apply to send your profile to Quantum Fintech Solution. It takes less than a minute.