Telecaller

Quantum Fintech Solutions is looking for a Telecaller to join its team in Benz Circle, Vijayawada. There are 6 open positions. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: CRM tools, Complaint handling, Typing speed, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Benz Circle, Vijayawada, Andhra Pradesh
• Job type: Full time
• Openings: 6
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Quantum Fintech Solutions today.