Senior Tele Caller

Start your next role as a Senior Tele Caller with Quantum Iit Neet Academy in Mehboob Nagar, Hyderabad. There are 2 open positions. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Telugu

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Telugu

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Mehboob Nagar, Hyderabad, Telangana
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Ready to start? Upload your resume and apply to Quantum Iit Neet Academy today.