International Voice Process Agent

Quantumcalls Pvt.Ltd. wants to bring on an International Voice Process Agent for its Sector 63 - Noida, Delhi team. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

International Voice Process (Us) Location: Noida Sector 63, H-221, Infinity Business Park , Shift: 7:00 Pm 4:00 Am (Night), Working Days: Monday To Friday , Salary: 12,000-20,000 , Benefits: Attendance Bonus, Incentives, Meals Requirement: Good English Communication, Basic Computer Knowledge (Freshers Can Apply). Type : International, Sales | Languages : English

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, International, Sales
• Good English
• Freshers can apply
• Type: International, Sales
• Languages: English
• A patient, customer-first attitude

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Job type: Full time
• Vacancies: 30
• Shift: 7:00 PM - 4:00 AM | Monday to Friday
• Work type: On-site
• Interview timings: 4:00 PM - 8:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Quantumcalls Pvt.Ltd. reviews applications regularly.