International Voice Process Agent

Quantumcalls Pvt.Ltd. has an opening for an International Voice Process Agent based in Sector 63 - Noida, Delhi. The pay goes up to ₹22,000/month. 30 candidates will be hired for this role.

In the employer’s words

International Voice Process (Us) Location: Noida Sector 63, H-221 Shift: 7:30 Pm 4:30 Am (Night) Working Days: Monday To Friday Salary: 16,000 22,000 Benefits: Attendance Bonus, Incentives, Meals. Type : International, Sales, Outbound | Languages : English

What you get

The salary for this role is ₹17,000 – ₹22,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: International, Sales, Outbound
• Languages: English
• You are patient and polite

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 04:00 PM - 08:00 PM | Monday to Friday
• Work type: Work from office
• Vacancies: 30
• Shift: 7:00 PM - 4:00 AM | Monday to Friday
• Job type: Full time

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