Receptionist Cum Telecaller

Quick Attestation Services Opc Private Limited wants to bring on a Receptionist Cum Telecaller for its Pul Prahlad Pur, Delhi team. There are 2 open positions. The pay goes up to ₹15,000/month.

Employer’s description

We Are Seeking A Dedicated Customer Support Executive To Manage Customer Interactions Via Phone Calls And Email. The Role Involves Addressing Customer Queries, Resolving Complaints, And Ensuring A High Level Of Customer Satisfaction Through Professional And Timely Communication. 1 - 2 Years Experience Compulsory. | Type : Sales

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales

Roles and responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Pul Prahlad Pur, Delhi, Delhi
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Job type: Full time

Ready to start? Upload your resume and apply to Quick Attestation Services Opc Private Limited today.