Telecaller

Quick Fix has an opening for a Telecaller based in Madhapar, Rajkot. 6 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Malayalam, Kannada, Gujarati, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi, Kannada, Malayalam, Tamil, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Malayalam, Kannada, Gujarati, Hindi, English
• You are polite and calm under pressure

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Key responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Madhapar, Rajkot, Gujarat
• Vacancies: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Quick Fix.