Service Coordinator

Quick Flameprotect Technologies Pvt Ltd has an opening for a Service Coordinator based in Mohan Nagar - Ghaziabad, Delhi. There are 2 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Marketing, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English
• Someone polite and patient

Key responsibilities

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Mohan Nagar - Ghaziabad, Delhi, Delhi
• Timings: 9:00 AM - 5:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: On-site
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Quick Flameprotect Technologies Pvt Ltd reviews applications regularly.