Telecaller

Join Quick Labs Media as a Telecaller in Adarsh Nagar, Jamshedpur. You can earn up to ₹6,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Inbound

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Someone polite and calm under pressure

Compensation

You will be paid ₹6,000 per month.

Job at a glance

• Location: Adarsh Nagar, Jamshedpur, Jharkhand
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Quick Labs Media.