Customer Support Service

Quickhr Solutions Private Limited wants to bring on a Customer Support Service for its Begumpet Police Lines, Hyderabad team. You can earn up to ₹18,500/month.

Note from the employer

Wanted Customer Support Service Dtdc Logistics. Languages : English, Hindi, Telugu

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: English, Hindi, Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Telugu
• Someone patient and calm under pressure

What you get

Compensation: ₹15,000 – ₹18,500 per month.

Job at a glance

• Location: Begumpet Police Lines, Hyderabad, Telangana
• Work mode: Work from office
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 1

Click Apply to send your profile to Quickhr Solutions Private Limited. It takes less than a minute.