Customer Care Associate (Cca)

Quickpro Solutions Pvt Ltd is looking for a Customer Care Associate (Cca) to join its team in Village Pooth Kalan, Delhi. Salary is up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Need Good Agent. Languages : Hindi, Punjabi

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Who can apply

• Open to freshers
• Education: Below 10th
• Comfortable with Hindi, Punjabi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Punjabi
• Someone customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Village Pooth Kalan, Delhi, Delhi
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Quickpro Solutions Pvt Ltd today.