International Bpo Executive

Quicksource World is looking for an International Bpo Executive to join its team in Electronic City, Bengaluru. The pay goes up to ₹28,000/month. Freshers can apply. 30 candidates will be hired for this role.

Employer’s description

We Are Looking For A Customer Support Executive To Handle Customer Queries, Resolve Issues, And Ensure A Smooth And Positive Customer Experience. The Ideal Candidate Should Have Strong Communication Skills, Patience, And A Customer-First Attitude. Type : International, Inbound, Outbound | Languages : English

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: English
• A calm under pressure, customer-first attitude

Salary

The salary for this role is ₹21,000 – ₹28,000 per month.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Job details

• Job location: Electronic City, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: US Shift
• Job type: Full time
• Openings: 30

Click Apply to send your profile to Quicksource World. It takes less than a minute.